If you think that something in a hidden object scene is not working the way it should, follow these steps:

1. Restart your device and reenter the game.

2. Re-install the game by deleting it completely from the device and downloading again.

3. Make sure your game is updated to the latest version. You can find out more information about this in the relevant article.

If nothing mentioned above helped, please contact our customer support, providing the following information (if possible):

— What exactly is going wrong.
— Which actions lead to the problem.
— When the problem occurred for the first time (after updating the game, when reinstalling it, or at some other point).
— A screenshot of the problem.