Tips and tricks for beating levels
Match-3 levels
Unlimited lives and how to get them
Lives
How do I update the game?
Updates and hot topics
I lost my game progress
Game progress
How to send cards
Collection
Can I start the game over?
How often and why do you need to update the game?
Conscious Gaming
More
🎮
Daily Bonus
Super Rainbow Ball
Cat's Gift
Player ID
How do I make in-game purchases?
My purchase didn't show up in the game
I can’t make purchases
Participating in events
I can't participate in competitions
Why don’t I have an event that another player has?
What is Expedition?
How to move around the map and complete tasks?
How to get more energy and speed up progress?
My game crashes/freezes
I can't update the game (Android)
I can't connect my game to Facebook
Getting in-game rewards
Unlocking new areas in the mansion
Can I redesign my mansion?
What are card packs?
Types of cards and their value
How do I invite friends?
My friends are missing from my list
How can I join or create a team?
Why have I been banned?
Safe and fair play
What does Playrix do to ensure fair play?
How do I play match-3 levels?
My level started over after answering a phone call
Power-ups and how to use them
What power-up combinations are available in the game?
Which boosters are available in the game?
Compasses
Carpet
Cat Houses
Using and refilling lives
I'm missing lives from my friends or teammates
Managing in-app purchases
Refunds for accidental purchases
Playrix game policies and age limits
How do I leave feedback and suggestions?
When will my suggestions appear in the game?
How can I contact support?
No reply from Support
What to do after contacting support?
How to unlink your gaming account from Facebook
Privacy Policy
Account/Data Deletion
