Tips and tricks for beating levels
Safe and fair play
Player ID
Game Progress
I lost my game progress
Can I reset my game progress?
Collection
Collections
Team Competition
Events & Tournaments
Can I play the game on multiple devices?
How do I save my game progress?
More
My purchase didn't show up in the game
How do I pay for in-app purchases?
How do I edit my payment method?
How do I play match-3 levels?
Getting in-game rewards
Power-ups and how to use them
How to change my in-game name?
How do I change my pet's name?
Changing my profile picture
Unlocking new areas in the mansion
Can I redesign my mansion?
A task took too many stars
Participating in events
I can't participate in competitions
Why don’t I have an event that another player has?
What is Expedition?
How to move around the map and complete tasks?
How to get more energy and get ahead faster in Expedition?
What are card packs?
Types of cards and their value
My game crashes/freezes
I can't connect my game to Facebook
How do I disconnect the game from social networks?
What are Teams?
How to join an existing team
How to create a team
Compasses
Carpet
Cat Houses
Rules of Safe and Fair Play
User Content Rules
Conscious Gaming
Information for Parents and Guardians
Playrix game policies and age limits
Managing in-app purchases
Privacy Policy
Delete or request a copy of your data
How Playrix protects your personal data
