Tips and tricks for beating levels
Match-3 levels
How do I update the game?
Updates and hot topics
Unlimited lives and how to get them
Lives
I lost my game progress
Game progress
How to send cards
Collection
Can I start the game over?
Thrilling Homescapes update!
Conscious Gaming
More
🎮
Daily Bonus
Super Rainbow Ball
Cat's Gift
Player ID
My purchase didn't show up in the game
How do I pay for in-app purchases?
How do I edit my payment method?
Participating in events
I can't participate in competitions
Why don’t I have an event that another player has?
What is Expedition?
How to move around the map and complete tasks?
How to get more energy and speed up progress?
My game crashes/freezes
I can't connect my game to Facebook
How do I disconnect the game from social networks?
Getting in-game rewards
Unlocking new areas in the mansion
Can I redesign my mansion?
What are card packs?
Types of cards and their value
How do I invite friends?
My friends are missing from my list
How can I join or create a team?
Rules of Safe and Fair Play
User Content Rules
How do I play match-3 levels?
I think there’s a bug in a level
Power-ups and how to use them
What power-up combinations are available in the game?
Which boosters are available in the game?
Compasses
Carpet
Cat Houses
Using and refilling lives
I'm missing lives from my friends or teammates
Information for Parents and Guardians
Playrix game policies and age limits
Managing in-app purchases
How do I leave feedback and suggestions?
When will my suggestions appear in the game?
How can I contact support?
No reply from Support
What to do after contacting support?
Privacy Policy
Delete or request a copy of your data
Keeping Your Playrix Experience Secure
