Known Issues

The Wildscapes team does their best to ensure that nothing prevents you from enjoying the game. But, unfortunately, there are situations tha...

System requirements

Wildscapes is compatible with all Apple devices running iOS 10.0 and later or macOS 10.14 and later.The minimum system requirements for the ...

Experiencing technical issues

We're sorry to hear that the game isn't working as expected. If you're having issues with the game, please try the following:1️⃣ Check the K...

My game crashes or freezes

There's a number of ways to fix that:1️⃣ Restart your device and reenter the game.2️⃣ Make sure your game is updated to the latest version.3...

The game is very slow

There's a number of ways to fix that:1️⃣ Restart your device and reenter the game.2️⃣ Check for available updates.3️⃣ Make sure your device ...

I can't connect my game to Facebook

1️⃣ Make sure you have a stable internet connection.2️⃣ Check to see if your username and password are correct.3️⃣ If you have the Facebook ...

No sound

If the game is having problems playing sound, please try the following:1️⃣ Check the game's settings to see if music and sound effects are o...

Device gets hot when playing

A lot of devices (especially high-performance ones) heat up when running resource-intensive games or apps. That's absolutely normal. However...

How do I disable notifications?

You can turn off game notifications in your device settings.For iOS devices:1️⃣ Open Settings.2️⃣ Find Wildscapes in the app list and select...

How do I change the language in the game?

Changing the language in Wildscapes is simple and straightforward! 🌎 Even if you accidentally set it to another language, the fix is easy a...

Internet connection

If you're having connection problems while playing, please do the following:1️⃣ Make sure you're connected to a network and that your connec...

How do I take a screenshot?

For iOS devices:iPhone 8 and earlier models, iPad, and iPod touch:1️⃣ Press the Power and Home buttons at the same time.2️⃣ Hold them for a ...

Can I use Emulators?

Running the game's mobile version on your PC using third-party software (emulators) can slow it down and cause other technical problems. Unf...

Por que meu dispositivo precisa ter o iOS 13 ou posterior?

Infelizmente, não oferecemos mais suporte aos dispositivos que tenham o iOS 12 ou uma versão anterior.Se o seu dispositivo Apple tiver o iOS...

Como eu reinicio/reinstalo o jogo? (iOS)

Reiniciar ou reinstalar um jogo pode muitas vezes resolver a maioria dos problemas encontrados :)Para reiniciar um jogo, basta sair do aplic...

Como eu forço a saída do aplicativo? (iOS)

Se o seu jogo travar, você poderá forçar a saída do aplicativo seguindo estas etapas:Para o iPhone X e modelos posteriores e iPads com o iOS...