I can't connect my game to Facebook

Make sure you have a stable internet connection.Check to see if your username and password are correct.If you have the Facebook app installe...

Alle geluidseffecten zijn weg.

Probeer het volgende als het geluid in het spel is verdwenen:1. Controleer in de spelinstellingen of geluid en muziek zijn ingeschakeld.2. S...

Mijn apparaat wordt snel warm als ik het spel speel.

Veel apparaten (vooral de hoogwaardige) worden warm als je games of apps gebruikt die veel van je apparaat vergen. Dat is volkomen normaal. ...

Waarom valt mijn verbinding telkens weg?

Doe het volgende als je verbindingsproblemen hebt tijdens het spelen:1. Controleer of je verbonden bent met een netwerk en of je verbinding ...

My game crashes/freezes

There's a number of ways to fix that:Restart your device and reenter the game 🏡Make sure your game is updated to the latest version.Make su...

The game is very slow

There's a number of ways to fix that:Restart your device and reenter the game 🏡Make sure your game is updated to the latest version.Make su...

Changing the language in the game

Changing the language is simple even if you accidentally set it to something you don't want. Here's how to change it:Go to Settings ⚙️ in th...

System requirements

The recommended system requirements for the game are listed below. Please bear in mind that they may change in the future if program modific...

How do I take a screenshot?

To take a screenshot of your whole screen 📸:Press Command (⌘)-Shift-3. Find the screenshot as a .png file on your desktop. To take a screen...

How do I disable notifications?

You can turn off game notifications completely in your device settings:Open System Preferences ⚙️ and go to Notifications.Find Homescap...

There’s a graphic issue in the game

If you’re having a graphic issue in the game, try some of these steps:1. Restart your device 🔄2. Delete the game and reinstall it. Don't wo...

How do I disconnect the game from social networks?

Your game progress is saved automatically if your device is connected to the internet. It won't be lost even if you reinstall the game or di...

How do I disable vibration?

You can disable vibration in the game settings:Open Settings ⚙️ in the game.Press the "Vibration" button to turn it off (vibrating phone ico...

Game icons are on the middle of the screen

If you're experiencing an issue where the game icons are blocking your view and preventing you from playing, please follow these steps:Open ...