We helpen je graag!

How to beat a difficult level?

Hoe speel ik 3-op-een-rij-levels?

Getting in-game rewards

Hoe kan ik ervoor zorgen dat mijn spelvoortgang wordt opgeslagen?

Ik ben mijn spelvoortgang kwijtgeraakt.

How do I transfer my progress to a new device?

Hoe doe ik een aankoop in het spel?

My purchase didn't show up in the game

How do I pay for in-app purchases?

How to change my in-game name?

How do I change my pet's name?

Changing my profile picture

Hoe ontgrendel ik nieuwe gebieden in het landhuis?

Can I redesign my mansion?

A task took too many stars

Wat zijn evenementen? Hoe doe ik eraan mee?

I can't participate in competitions

An event doesn't start or disappeared

What is Expedition?

How to move around the map and complete tasks?

How to get more energy and get ahead faster in Expedition?

Collection

What are card packs?

Types of cards and their value

Ik kan het spel niet verbinden met Facebook.

How to remove Facebook/Google/Apple ID login?

There’s a graphic issue in the game

What are Teams?

How to create a team

How to join an existing team

Compasses

Tapijt

Cat Houses

Report Inappropriate Content and Content Rules

Rules of Safe and Fair Play

Conscious Gaming

Information for Parents and Guardians

Playrix game policies and age limits

Managing in-app purchases

Privacy Policy

Account/Data Deletion

Request a copy of your data