Known Issues

The Wildscapes team does their best to ensure that nothing prevents you from enjoying the game. But, unfortunately, there are situations tha...

System requirements

Wildscapes is compatible with all Android devices with Android 4.4 and later.The minimum system requirements for the game are listed below. ...

Experiencing technical issues

We're very sorry if the game is not working as expected. If you're having issues with the game, please try the following:1️⃣ Check the Known...

My game crashes or freezes

There's a number of ways to fix that:1️⃣ Restart your device and reenter the game.2️⃣ Make sure your game is updated to the latest version.3...

The game is very slow

There's a number of ways to fix that 🛠️:1️⃣ Restart your device and reenter the game.2️⃣ Check for available updates.3️⃣ Make sure your dev...

I can't connect my game to Facebook

1️⃣ Make sure you have a stable internet connection.2️⃣ Check to see if your username and password are correct.3️⃣ If you have the Facebook ...

No sound

If the game is having problems playing sound, please try the following:1️⃣ Check the game's settings to see if music and sound effects are o...

Device gets hot when playing

A lot of devices (especially high-performance ones) heat up when running resource-intensive games or apps. That's absolutely normal. However...

How do I disable notifications?

For Android devices:Settings may vary by phone and version of Android. Please visit the Android Help website for more information about noti...

How do I change the language in the game?

Changing the language in Wildscapes is simple and straightforward! 🌎 Even if you accidentally set it to another language, the fix is easy a...

Internet connection

If you're having connection problems while playing, please do the following:1️⃣ Make sure you're connected to a network and that your connec...

How do I take a screenshot?

For Android devices:1️⃣ Press the Power and Volume Down buttons at the same time.2️⃣ Hold them for a couple seconds and let go.3️⃣ Open the ...

Can I use Emulators?

Running the game's mobile version on your PC using third-party software (emulators) can slow it down and cause other technical problems. Unf...

Hoe kan ik de game opnieuw installeren/opnieuw starten? (Android)

Door een game opnieuw te installeren of opnieuw te starten, los je vaak de meeste problemen op :)Sluit de app geforceerd en start hem opnieu...

Hoe kan ik de app geforceerd sluiten? (Android)

Als je game vastloopt, kun je de app geforceerd sluiten door deze stappen te volgen:Ga naar Instellingen > AppsGa naar het tabblad Gedown...

Apparaat niet compatibel' (Android)

Soms verschijnt het bericht 'apparaat niet compatibel' als je probeert om een update van een van onze games te downloaden uit de Google Play...

Hoe kan ik de cache legen? (Android)

De problemen die je ervaart, worden meestal opgelost door het legen van de spelcache. Voer deze stappen uit om de appcache te legen:Ga naar ...