I can't make purchases

If you have made purchases in the game or other applications before, consider the following:Your internet connection. It has to be stable in...

Paying for purchases

Purchases are processed by your app store, so you should use a payment method supported by that store.For the App Store:1. Credit and debit ...

I didn't get my purchase

Start by checking your internet connection, as it has to be stable for newly purchased items to be added to the game. If the connection was ...

Editing the payment method

You can edit your payment method in your account settings.For the App Store:1. Open device settings -> iTunes & App Store.2. Tap...

Beating levels without making purchases

Fishdom is absolutely free to play for everyone. All levels are beatable without spending real money. You can get some in-game items using i...

Accidental purchases

Fishdom is free to play, though certain in-game elements can be purchased for real money. To avoid accidental in-app purchases, just adjust ...

How do I turn off in-app purchases?

All purchases in the game are processed by your app store (iTunes, Google Play, Amazon, Windows, and Facebook). If you're concerned about ac...

Canceling a purchase

All purchases are processed by the store you downloaded the game from. To claim a refund, you'll need to contact the customer support servic...

Di mana aku bisa menemukan riwayat pembelianku?

Untuk melihat riwayat pembelianmu, klik di salah satu tautan di bawah ini dan ikuti petunjuknya:Riwayat pembelian di App StoreRiwayat pembel...

Poin Google Play

Google Points adalah program hadiah yang diperkenalkan oleh Google Play.Untuk mendaftar, silakan periksa link ini.Bagaimana cara mendapatkan...

Aku menemukan pembelian yang tidak aku lakukan

Aplikasi Playrix tidak pernah membuat pembelian yang tidak sah. Semua pembelian diproses oleh toko aplikasi tempat kamu mengunduh game.Jika ...

Mengapa saya dikenai biaya tambahan untuk pembelian dalam aplikasi?

Kamu bisa melihat harga akhir di layar sebelum mengonfirmasi pembayaran, serta pada tanda terima dari toko aplikasi. Di beberapa wilayah, ha...

Managing in-app purchases

While all our games are free to download, they do contain in-app purchases. You can play entirely for free, but making purchases can help yo...

Refunds for accidental purchases

All purchases are processed by the store where you downloaded the game from, so please contact the store's customer support to request a ref...

Di mana pembelian dalam aplikasi ini diproses?

Playrix tidak memiliki akses ke data keuanganmu dan tidak bisa memproses pembelian dalam aplikasi.Saat kamu melakukan pembelian di salah sat...

Why don’t I have a special offer but my friend does?

If you don't have a special offer but someone else does, don't worry! Promotions are distributed on a random and automatic basis, and they d...

Parental control for in-app purchases

You may have to ask for approval of your purchases if you’re under 18 and your device is associated with Family Sharing.If you see a system ...

Aku mengetahui adanya pembelian dari game yang tidak diinstal di perangkatku

Jika kamu dikenai biaya untuk pembelian dalam aplikasi dalam game yang tidak kamu instal, hubungi toko aplikasi yang biasa kamu gunakan di p...

Aku dikenakan biaya untuk pembelian yang sudah dibatalkan (Google Play)

Jika pembelianmu ditandai sebagai Dibatalkan, artinya ini belum diproses. Jangan khawatir, kamu akan mendapatkan uangmu kembali segera :)Saa...