Invalid Registration Key

If you experience troubles registering your game or receive a message that your Registration Key is invalid, first of all, please try to r...

I get the message "The product is damaged or corrupted" (Mac)

This situation may mean that by default the Operating System allows users to install applications only from the Mac App Store or identified ...

I paid for the iOS game but it still says "Buy Now"

Usually full versions of the games are recognized automatically right after the purchase but, unfortunately, sometimes errors occur and the...

I paid for the game but it still says "Buy Now"

Usually full versions of the games are recognized automatically right after the purchase but, unfortunately, sometimes errors occur and th...

My game does not start anymore

First of all, please re-install the game; it could be that the game files were corrupted somehow. Please uninstall the game through the incl...

My PC game does not work properly (Game graphics is distorted)

Most likely this problem is caused by the video card or the graphics driver. In this case, please send us your brief PC specs.The ...

My iPhone/iPod game crashes or freezes

Sometimes iPhone/iPod can run out of virtual memory, and then applications start to crash or freeze.In this situation please turn the d...

My iPad game crashes or freezes

Sometimes iPad can run out of virtual memory, and then applications start to crash or freeze.In this situation, please turn the device ...

I purchased a game on www.playrix.com, but did not get the full version

There are two ways to activate the full version of the game you have purchased.If your Confirmation Letter contains a Registr...