What are Collector’s and Premium Editions of the games?

Collector's and Premium Editions of the games will add more fun to playing the games! These versions contain such features as: Additional ...

What is a Playrix Newsletter? Why do I want to receive it?

Playrix Newsletter is usually sent out to all our customers and other players who signed up for it. The Newsletter always provides players w...

Can I install a purchased game on several devices?

Sure! We would like you to enjoy the games as much as possible, so, you can easily install each product on several devices if they all run t...

Can I purchase the game as a gift?

There are two ways of purchasing the game as a gift directly from our website. 1) Order the game and then forward the confirmation letter ...

How can I take a screenshot in the game?

PC: Run the game and press the Print Screen (PrtScr) button on your keyboard --> stop the program. Click on Start --> Programs -...

I lost my game. How can I get it back?

To retrieve the link to download the full version of the game, please submit  a request to our Customer Support Team and we will send y...

I mistakenly ordered the wrong game/two copies of the same game

If the game was purchased  through our website then we will be glad to assist you in this matter and exchange the game(s) for you. Plea...

Walkthroughs for the games

Sometimes the games can be quite challenging, so if you experience any difficulties, just take a look at the walkthroughs below: Royal En...

Where can I find System Requirements for the games?

System Requirements are displayed on the description page of each game. When you open the game page, please scroll down and point your cur...

How do I find the game I'm looking for?

To view the list of all the games we offer and the platforms they are available on, please check our website. If you would like to get ...

What is the phone number to contact Support Team?

Unfortunately, we do not provide phone technical support. If you experience any problems, please look through the the articles and other sou...

What is the difference between online, trial and full versions of the games?

Online games can be played directly on our website in your web browser. Usually such games contain 15-20 levels and can be re-played an unl...