If the game was purchased
through our website
then we will be glad to assist you in this matter and exchange the game(s) for you. Please submit
a request to our Support Team and we will get back to you promptly.
If an iOS or Mac game was purchased through the App Store , please contact their support directly using the link below:
https://expresslane.apple.com/Issues.action
When the page opens, choose 'iTunes' --> 'iTunes Store'. Then choose 'Purchases, Billing & Redemption' --> 'iTunes Store account billing' --> choose your country and submit your request.
For Android games, please contact Google Play or Amazon directly.
If an iOS or Mac game was purchased through the App Store , please contact their support directly using the link below:
https://expresslane.apple.com/Issues.action
When the page opens, choose 'iTunes' --> 'iTunes Store'. Then choose 'Purchases, Billing & Redemption' --> 'iTunes Store account billing' --> choose your country and submit your request.
For Android games, please contact Google Play or Amazon directly.