What is cheating?

Cheating is bypassing game rules to receive unfair advantages, including the use of any third-party software to access and modify your game....

Our official communities

You can keep in touch with your inner gardener even outside of the game by joining our official communities! You'll be able to participate i...

I have been flagged for cheating

In keeping our community safe, we track all violations of our fair play policy 📃If you've been flagged for cheating, our team has detected ...

How to report a cheater?

We always appreciate your efforts to keep Gardenscapes fair 😊 If you believe another player is cheating, follow these steps:1. Take a scree...

Why can't we cancel actions in the game?

Every move is really important because it’s simply impossible to change or undo any in-game actions. It’s essential to be attentive while pl...

How to be a good gardener?

Ever wondered what it means to be a great gardener? You're in luck — here are some handy pointers on how to become an exemplary player! 😉 ?...

Our policy

Creating fun and fair experience in Gardenscapes is our top priority, and our players help us achieve that 🙂 We have a zero-tolerance polic...

I've encountered offensive language in the game. What should I do?

Our game has filters to prohibit the use of offensive language and create a pleasant atmosphere in Gardenscapes ⛅️ Please keep this in mind ...

Information for Parents and Guardians

We made this article for parents of kids under 16 who play Playrix games with the express authorization of their parents or guardians, as pe...

Playrix game policies and age limits

Our games are suitable for ages three and up. You can see the recommended age rating for every Playrix game on Google Play and the App Store...

Keeping Your Playrix Experience Secure

In Playrix, we prioritize personal information and thus set high standards for its protection. This short guide summarizes why personal info...