Coins are an in-game currency. You can use them to:- buy boosters- buy additional moves in levels- refill lives ❤️- speed up timed tasks in ...
My purchase didn't show up in the game
Start by checking your internet connection, as it has to be stable for newly purchased items to be added to the game. If the connection was ...
I can’t make purchases
If you've made purchases in the game or other applications before, the issue may be caused by one of the following:1. Problems with your net...
How do I pay for in-app purchases?
Purchases are processed by the application store on your device, so you should use a payment method supported by that store:App StoreGoogle ...
How do I edit my payment method?
You can change your payment method in your account settings.For the App Store1. Open Settings and tap your name.2. Tap Payment & Shippin...
How can I cancel a purchase and get a refund?
All purchases in the game are processed by the application store you downloaded the game from. To claim a refund, you'll need to contact the...
Can I beat the game without spending any money?
Of course! Gardenscapes is free to play for everyone. All levels can be beaten without spending real money.If you want, you can get some in-...
How do I avoid accidental in-app purchases?
Gardenscapes is free to play, though certain in-game elements can be purchased for real money. To avoid accidental in-app purchases, change ...
Why didn't I receive coins immediately after purchasing them?
All the purchases you make in our game are processed by the application store from which you downloaded the game. The purchases are usually ...
Gold Reserve special offer
Special offer gives you the chance to buy coins.In addition to standard rewards, you'll get bonus coins for each level you beat while the sp...
I got charged for a purchase I canceled (Google Play)
If your purchase is marked as Canceled, that means it hasn't been processed. Don't worry, you'll get your money back soon :)When it comes to...
I found a purchase I didn't make
Playrix applications never make unauthorized purchases. All purchases are processed by the application store from which you downloaded the g...
Where can I find my purchase history?
To see your purchase history, please click on one of the links below and follow the instructions:Purchase history in the App StorePurchase h...
Where do in-app purchases get processed?
Playrix doesn't have access to your financial data and cannot process in-app purchases.When you're making a purchase in one of our games, th...
How do I make in-game purchases?
Open the game and press on the coin icon in the top left corner -> press More offers to view the rest of the offers.Choose the offer you ...
How do I turn off in-app purchases?
All purchases in the game are processed by your app store (App Store, Google Play, Amazon Appstore, Microsoft Store, Facebook, Galaxy Store,...
How do I switch my Google account to make in-app purchases?
Please follow these steps to change your Google account for in-app purchases: Add the account you need to your device (Settings -> Google...
Buying in-game resources through third-party websites
We strongly recommend that you don't buy any in-game resources (coins, boosters, etc.) through third-party websites. These offers are likely...
Why don’t I have a special offer but my friend does?
If you don't have a special offer but someone else does, don't worry! Promotions are distributed on a random and automatic basis, and they d...
Why was I charged extra for an in-app purchase?
You can see the final price on the screen before you confirm the payment, as well as on the receipt from the application store. In some regi...
I've noticed a purchase from a game that's not installed on my device
If you have been charged for an in-app purchase in a game that you don't have installed, please contact the application store that you norma...
Google Play Points
Google Points is a rewards program introduced by Google Play.To sign up, please check this link.How do I earn points?You earn points when yo...
Activate as many offers as possible with the Infinite discount! ∞ Unlock one to get to another—but beware, you can’t skip an offer! This dis...
- UPDATES AND HOT TOPICS
- Match-3 levels
- Boosters and power-ups
- Match-3 elements
- Garden, decorations, and stars
- Competitions and leagues
- In-game events
- Friends and lives
- In-app purchases
- Game progress
- Safe and fair play
- Your ideas and suggestions
- How can I contact support?
- Parental Guide