Experiencing issues with the game or getting error messages? Try these steps for a quick fix:

🌿 Clear your browser cache. You can find instructions here: https://plrx.me/4cFT
🌿 Refresh the game page a couple of times without switching to other tabs. 
🌿 Open an incognito window and launch the game there (CTRL+SHIFT+N for Chrome and CTRL+SHIFT+P for Firefox).
🌿 Open the game in another browser. If you use Google Chrome, please try Mozilla Firefox. Using Internet Explorer and Microsoft Edge is not recommended as this may cause some technical issues. 
🌿 Close extra tabs and applications, particularly the resource-demanding ones (games, video conferences, etc.)

If you're still having the same issue after going through those steps, please send us the following information: 
❔ A screenshot of the error message you’re getting. 
❔ The type of internet connection you use. 
❔ The specs of your computer (memory and system type and version).

🔹Please be aware that access to Facebook programs and services can be restricted in certain countries or regions. In such cases, we comply with local laws and regulations.
🔹Unfortunately, we cannot guarantee a stable operation of the game when using Internet Explorer and Microsoft Edge browsers.