Experiencing game crashes? 🛠 These helpful steps should fix the problem:
1. Restart your device and reenter the game 📲
2. Update your game to the latest version.
3. Delete the game from your device and redownload it from the corresponding application store. Don't worry: your game progress won't be lost as long as your device is connected to the internet 😊
4. Make sure your device meets our minimum system requirements.
5. On Android devices, you can try clearing your game cache.
If the problem persists, follow these steps to contact our customer support.
Please let us know the following info so we can help you faster:
❔ When does the game crash (during a level, starting the game, completing a task, etc.).
❔ When did the crash first occur? (after updating the game, etc.).