Our game has filters to prohibit the use of offensive language and create a pleasant atmosphere in Gardenscapes ⛅️ Please keep this in mind when choosing names and chatting with others 🤗

If you’ve experienced some unpleasant behavior from your teammate, we recommend reaching out to your team leader and letting them know about the situation 💬

Unfortunately, sometimes words slip through these filters, or you may come across a social network avatar with inappropriate content.

Here’s what to do if you encounter offensive content:
1. Take a clear screenshot. 📸
2. Report it to our Customer Support with a detailed explanation in-game or through our webchat (see the article).

Our team will swiftly investigate your report and handle the situation from our side 💚

- In some regions, filters are extended and may block ordinary words and phrases. In these cases, we have to comply with local regulations.