Friends disappearing from your list? 👬 These steps should help:
❔ Make sure your internet is stable.
❔ Open game settings, click/tap Connected to disconnect Facebook, then restart your device and reconnect the game to Facebook.
⭐️ If that didn’t help, follow these steps:
1. Open Facebook in your browser.
2. Click/tap ⛛ in the top right > Settings & Privacy > Settings > Apps and websites
3. Find the game and click/tap View and Edit
4. Make sure Friends list is included in the info you're sharing with Gardenscapes.
5. If the app is 'Expired', click/tap Renew. Apps can expire if you haven't been active for more than 90 days.
6. Restart your device and reopen the game 📲
⭐️ Still having problems? Let’s try deleting the game from the Facebook app list. Don't worry, it won’t affect your progress!
1. Open Facebook in your browser.
2. Click/tap ⛛ in the top right > Settings & Privacy > Settings > Apps and websites
3. Find the game and choose Remove.
4. Restart your device, and reconnect the game to Facebook in the game settings.
Please note:
❤️ If these instructions didn't help, ask your friends to go through the same steps.
❤️ To exchange lives both you and your friends must allow the game access your Facebook friends lists. This is mandatory according to General Data Protection Regulation (GDPR).
Please be aware that access to Facebook programs and services can be restricted in certain countries or regions. In such cases, we comply with local laws and regulations.