On this page, we've compiled a variety of helpful articles to help you solve any problem you might encounter. Didn't find a solution? Don't worry. We've got your back! 😉

To contact us through the game on a macOS device, please do the following:
1. Open the in-game Settings menu and click Help and Support.
2. Wait for the chat icon to appear in the bottom right corner of the screen and click on it.
3. Provide as much information about the issue as possible, click ▶️ and pick the appropriate type of problem.
4. Answer all questions asked.
📩 If you have previously opened dialogs, then reply Yes to the question Did we answer all your questions? and click New Conversation button.

⚠️ In order for your ticket to be processed, please carefully select the category of your request and make sure to answer all the questions.
✉️ Please note that we do not provide support over the phone.
✉️ If your game doesn't load, you can also fill out this form. 📌 Fill in the email correctly! A reply will be sent to that email, and further correspondence will be continued there.

We'll do our best to help you solve the issue! 😊