If you have been charged for an in-app purchase in a game that you don't have installed, please contact the application store that you normally use on your device. That's where all app-related financial transactions are processed.
- Cancel a purchase from the App Store
- Cancel a purchase from the Google Play Store
- Cancel a purchase from the Amazon Appstore
- Cancel a purchase from Facebook
- Cancel a purchase from the Microsoft Store
- Cancel a purchase from the Samsung Galaxy Store
- Cancel a purchase from the Huawei AppGallery
⚠️ If the application store has referred you to Playrix, please contact our Player Support and attach the following:
- Screenshots of the transaction receipts.
- Screenshots of your message history with your store's customer support service.
- A detailed description of the problem.
We'll help you resolve the issue!