If you play on multiple devices and notice a difference in your levels, first try these helpful steps:
1. Make sure your internet connection is stable. If you're using mobile data, try using Wi-Fi 📡
2. Disconnect the game with the least progress from your Facebook, Google, or Apple ID.
3. Reinstall the game on the device with the least progress and reconnect it to your Facebook, Google, or Apple ID 📲
You can also open another application to check your connection 💬 If the issue persists, it’s most likely related to your internet, so please consider contacting your internet provider.
If you’re still having difficulties, please reach out to our Customer Support. We’ll do our best to help 🤗
🌿 Unfortunately, cross-platform synchronization is unavailable on our Facebook platform.
🌿 Make sure your devices meet system requirements.
🌿 Please be aware that access to Facebook programs and services can be restricted in certain countries or regions. In such cases, we comply with local laws and regulations.