If you think that something in a level is not working the way it should, follow these steps 🛠️
1. Restart your device and reenter the game.
2. Make sure your game is updated to the latest version. You can find out more information about this in the relevant article.

📮 If nothing mentioned above helped, please contact our customer support, providing the following information (if possible):
- What exactly is going wrong.
- Which actions lead to the problem.
- When the problem occurred for the first time (after updating the game, when reinstalling it, or at some other point).
- A screenshot of the problem.