To ensure a smooth and comfortable experience playing Gardenscapes:

  • Install the game only from the official store and avoid unofficial sources or emulators.
  • Make sure your device meets the system requirements, and that your software is updated to the latest version.
  • For the best connection, use Wi-Fi or 4G/5G.
  • Try not to exit the game while completing levels to ensure your progress is saved.
  • Before giving your device to someone else, disconnect the game from your accounts and transfer your progress.

If your game is having issues:

  • Restart your device.
  • Reinstall the game if necessary.
  • Check for game updates.

If the problem persists, contact our support team and include a screenshot or video. For a faster resolution, please provide:

  • When does the issue occur (e.g. after launch, during a level)?
  • What exactly isn’t working?
  • When did it first occur (after updating the game, etc.)?