We’re sorry you’re having this issue! First, let's try the following steps:

  1. Restart your device
  2. Reinstall the game if necessary.

Here are some common causes why you might be missing an event or a competition:

  • Your device doesn't meet system requirements.
  • Your device time and date settings are incorrect; entering the right settings should fix the problem.
  • Some events may not be available on certain levels, or if you’re part of a bug testing group.
  • Using third-party programs or resources outside the game may restrict participation in competitions or events.
  • The game is not updated to the latest version.
  • The event has already ended or is available for a limited time.

If you haven’t had the chance to participate in a competition or event yet, don’t worry! Our team is constantly working on new, exciting events that will soon be available in your game.