We're here to help!
How can I contact support?
Starting the game over
Game progress
Deletion of personal data
Privacy Policy
Player ID
No reply from Support
When are updates released?
UPDATES AND HOT TOPICS
How often are new levels released?
How do I update the game?
More
How do I play Gardenscapes?
Why do I have to play match-3 levels?
Tips for hard levels
Can I replay levels?
Power-ups
What are chargeable power-ups?
What’s a booster? What are they for?
Gnomes
Boxes
Lemonade
Level 14
Level 15
Level 16
How do I unlock new areas in the garden?
How do I switch between garden areas?
How do I personalize an area in the garden?
How do the competitions work?
How are the competition winners chosen?
Competition leagues
What are in-game events?
Magic Hats
Treasure Hound
What are teams?
Joining or creating a team
Switching teams
Inviting friends to the game
Friends disappeared from my list
Sending, requesting and receiving lives
In-game coins
My purchase didn't show up in the game
I can’t make purchases
Saving game progress
Lost my game progress
Lost decorations, boosters, or coins
Known Issues
Why does my device need to run on iOS 10 or a later iOS?
How to clear cache? (Android)
Our policy
Our official communities
What is cheating?
When will my ideas and suggestions appear in the game?
Feedback and suggestions
Playrix game policies and age limits
My child accidentally made an in-app purchase
I'm a parent, how can I contact you?
