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Transferring game progress to a new device
Game progress
I don’t have an update
UPDATES AND HOT TOPICS
Tips for hard levels
Match-3 levels
How many levels does the game have?
Player ID
Town Fair
How often are new levels released?
Why do I need to update the game?
More games
More
Why do I have to play match-3 levels?
Can I replay levels?
Power-ups
What are chargeable power-ups?
What’s a booster? What are they for?
Gnomes
Boxes
Lemonade
How do I unlock new areas in the garden?
Stars
Task used too many stars
How do the competitions work?
How are the competition winners chosen?
I can't participate in competitions
What are in-game events?
Magic Hats
Treasure Hound
What are teams?
Joining or creating a team
Switching teams
Inviting friends to the game
Friends disappeared from my list
Sending, requesting and receiving lives
In-game coins
I can’t make purchases
Can I beat the game without spending any money?
Saving game progress
Lost my game progress
Lost decorations, boosters, or coins
Known Issues
How do I take a screenshot?
Our policy
Our official communities
What is cheating?
When will my ideas and suggestions appear in the game?
Feedback and suggestions
Privacy Policy
Deletion of personal data
How to unlink your gaming account from Facebook
No reply from Support
How can I contact support?
Playrix game policies and age limits
My child accidentally made an in-app purchase
I'm a parent, how can I contact you?