How do I unlock new areas in the garden?
Garden, decorations, and stars
Tips for hard levels
Match-3 levels
Transferring game progress to a new device
Game progress
What are in-game events?
In-game events
Player ID
Can I have several game accounts on a single device?
How do I update the game?
How often are new levels released?
I don’t have an update
More
Starting the game over
Lost my game progress
My purchase didn't show up in the game
Can I beat the game without spending any money?
I can’t make purchases
Why don’t I have an event that another player has?
Super Rainbow Blast
Magic Hats
Known Issues
I can't connect my game to Facebook
Why does a level start over if I answer a phone call?
Stars
How do I play Gardenscapes?
Golden Cup
Team Chest
I can't participate in competitions
What are teams?
Switching teams
Joining or creating a team
Inviting friends to the game
Unlimited lives
Sending, requesting and receiving lives
What is cheating?
Our official communities
I have been flagged for cheating
How do I play match-3 levels?
Why do I have to play match-3 levels?
Power-ups
Boosters
What’s a booster? What are they for?
Energy Spheres
Lemonade
Boxes
Delete or request a copy of your data
Privacy Policy
How to unlink your gaming account from Facebook
How can I contact support?
No reply from Support
What to do after contacting support?
Information for Parents and Guardians
Playrix game policies and age limits
I'm a parent, how can I contact you?
