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Starting the game over
Game progress
How can I contact support?
Transferring game progress to a new device
Lost my game progress
Deletion of personal data
Privacy Policy
Inviting friends to the game
Friends and lives
When are updates released?
How often are new levels released?
How do I update the game?
More
How do I play Gardenscapes?
How do I play match-3 levels?
Why do I have to play match-3 levels?
Can I replay levels?
Power-ups
What are chargeable power-ups?
What’s a booster? What are they for?
Gnomes
Boxes
Lemonade
How do I unlock new areas in the garden?
How do I switch between garden areas?
How do I personalize an area in the garden?
How do the competitions work?
How are the competition winners chosen?
Competition leagues
What are in-game events?
Treasure Hound
Magic Hats
What are teams?
Joining or creating a team
Switching teams
In-game coins
How do I make in-game purchases?
My purchase didn't show up in the game
Saving game progress
Lost decorations, boosters, or coins
Known Issues
How do I take a screenshot?
Our policy
Our official communities
What is cheating?
Feedback and suggestions
When will my ideas and suggestions appear in the game?
No reply from Support
Playrix game policies and age limits
My child accidentally made an in-app purchase
I'm a parent, how can I contact you?
