My purchase didn't show up in the game
Updates and hot topics
Starting the game over
Game progress
Transferring game progress to a new device
How can I contact support?
(Android) Game Blocked
Troubleshooting
Inviting friends to the game
Friends and lives
When are updates released?
How often are new levels released?
How do I update the game?
More
How do I play match-3 levels?
Why do I have to play match-3 levels?
Can I replay levels?
Power-ups
What are chargeable power-ups?
What’s a booster? What are they for?
Gnomes
Boxes
Lemonade
How do I unlock new areas in the garden?
How do I switch between garden areas?
How do I personalize an area in the garden?
How do the competitions work?
How are the competition winners chosen?
I can't participate in competitions
What are in-game events?
Treasure Hound
Magic Hats
Switching teams
Changing your team name
What can a team leader do?
Friends disappeared from my list
Sending, requesting and receiving lives
In-game coins
How do I make in-game purchases?
Can I have several game accounts on a single device?
Player ID
Known Issues
How to clear cache? (Android)
How do I take a screenshot?
Our policy
Our official communities
What is cheating?
Feedback and suggestions
When will my ideas and suggestions appear in the game?
Privacy Policy
Deletion of personal data
How to unlink your gaming account from Facebook
No reply from Support
What to do after contacting support?
Playrix game policies and age limits
My child accidentally made an in-app purchase
I'm a parent, how can I contact you?