Transferring game progress to a new device
Game progress
Player ID
Tips for hard levels
Match-3 levels
I don’t have an update
Updates and hot topics
How many levels does the game have?
Power-ups
Boosters and power-ups
How often are new levels released?
Why do I need to update the game?
More games
More
Why do I have to play match-3 levels?
Can I replay levels?
What are chargeable power-ups?
What’s a booster? What are they for?
Gnomes
Boxes
Lemonade
How do I unlock new areas in the garden?
Stars
Task used too many stars
How do the competitions work?
How are the competition winners chosen?
I can't participate in competitions
What are in-game events?
Magic Hats
Treasure Hound
What are teams?
Joining or creating a team
Switching teams
Inviting friends to the game
Friends disappeared from my list
Sending, requesting and receiving lives
In-game coins
I can’t make purchases
Can I beat the game without spending any money?
Saving game progress
Lost my game progress
Lost decorations, boosters, or coins
Known Issues
How do I take a screenshot?
Our policy
Our official communities
What is cheating?
When will my ideas and suggestions appear in the game?
Feedback and suggestions
Privacy Policy
Delete or request a copy of your data
How to unlink your gaming account from Facebook
No reply from Support
How can I contact support?
What to do after contacting support?
Playrix game policies and age limits
My child accidentally made an in-app purchase
I'm a parent, how can I contact you?
