
Troubleshooting
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I'm having a technical issue
We're very sorry if the game is not working as you expected. If you're having problems, first check the Known issues section. If your proble...
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I can't connect my game to Facebook
Make sure you have a stable internet connection.Check to see if your username and password are correct.If you have the Facebook app installe...
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System requirements (MacOS)
The minimum system requirements for Fishdom are listed below. Please bear in mind that they may change in the future if program modification...
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The game freezes when it's updating
If the game freezes while downloading resources, or if you see an error that reads "The resources required to continue the game could not be...
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The game is very slow
Restart your device and reenter the game.Make sure your game is updated to the latest version. You can find more information about how to ch...
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Sound effects are gone
Check the game settings to make sure sounds and music are turned on.If all the settings are fine and the sound is still off, try restarting ...
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Can I use Emulators?
Running the game's mobile version on your PC using third-party software (emulators) can slow it down and cause other technical problems. Unf...
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How do I disable notifications?
You can turn off game notifications completely in your device settings:1. Open System Preferences and go to Notifications.2. Find Fishd...
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My device heats up
A lot of devices (especially high performance ones) do heat up when running resource-intensive games or apps. That's absolutely normal. Howe...
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My game crashes or freezes
Restart your device and reenter the game.Make sure your game is updated to the latest version. You can find more information about how to ch...
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There’s a graphic issue in the game
If you’re having a graphic issue in the game, try some of these steps:1. Restart your device 🔄2. Delete the game and reinstall it. Don't wo...
Sections
- Updates and hot topics
- Game progress
- In-app purchases
- Troubleshooting
- In-game events
- Diamonds, coins, and vouchers
- Teams
- Interaction with friends
- Match-3 levels
- Boosters and power-ups
- Match-3 elements
- Fish
- Aquarium, Beauty, and Stars
- Fishy Bank
- How can I contact support?
- Safe and fair play
- Your ideas and suggestions
- Privacy Policy
- Parental Guide