Purchase settings and payment methods

All in-app purchases in Fishdom are handled securely by the store from which you downloaded the game. Playrix doesn’t process payments or st...

Fishy Bank

The Fishy Bank is a special offer that gives you the opportunity to buy diamonds at a great price.💎 When you beat match-3 levels, extra dia...

Canceling a purchase

All in-game purchases are processed by the app store from which the game was downloaded. To request a refund, please first contact the suppo...

Refunds for accidental purchases

All in-game purchases are processed by the app store from which the game was downloaded. To request a refund, please first contact the suppo...

Why was I charged extra for an in-app purchase?

Sometimes multiple purchases are combined into a single transaction in the receipt, and charges may also appear in your bank statement a few...

I've noticed a purchase from a game that's not installed on my device

If you have been charged for an in-app purchase in a game that you don't have installed, please contact the application store that you norm...

I got charged for a purchase I canceled (Google Play)

If your purchase is marked as Canceled, that means it hasn't been processed. Don't worry, you'll get your money back soon.When it comes to a...

I’m having issues with purchases

If you haven’t received or can’t make a purchase, these steps can quickly help you resolve the issue in most cases:Check your connection. A ...

Coins and Diamonds

There are two main types of currency in the game: coins and diamonds. Both are valuable, but they work in different ways.💎 Diamonds are use...

Issues with Purchases

All purchases in Fishdom are processed securely by the store you downloaded the game from. Playrix never makes unauthorized transactions or ...