Transferring progress

You can transfer game progress from your old device to a new one if the game on your old device is connected to one of the supported social ...

I lost my game progress

If your game was connected to a social network supported by Fishdom (see more in the article entitled How do I save my in-game progress?), y...

How do I save my in-game progress?

Your game progress is saved automatically as long as your device is connected to the internet, and it won't be lost even if you reinstall th...

Saving your game progress using your Apple ID

If you're playing on iOS or macOS, you can now save your game progress not only via Facebook, but also using your Apple ID. This feature is ...

How do I play on different devices?

You can only synchronize your game progress on multiple devices if your aquarium is linked to one of the social networks supported by the ga...

Player ID

Why is my Player ID important?Your Player ID is a unique 11-digit number linked to your account. If you lose progress or need assistance, it...

Several accounts on one device

We advise against having multiple game accounts on a single device as each account is linked to a unique ID associated with the device where...