Parental Guide
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Playrix game policies and age limits
You can see the recommended age rating for every Playrix game in the coresponding app store. Bear in mind that age ratings reflect the conte...
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Refunds for accidental purchases
All purchases are processed by the store where you downloaded the game from, so please contact the store's customer support to request a ref...
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Managing in-app purchases
While all our games are free to download, they do contain in-app purchases. You can play entirely for free, but making purchases can help yo...
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I'm a parent, how can I contact you?
The fastest and most convenient way to contact us is to do it through the game. That way, we'll have all the technical information we need t...
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Information for Parents and Guardians
We made this article for parents of kids under 16 who play Playrix games with the express authorization of their parents or guardians, as pe...
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Keeping Your Playrix Experience Secure
In Playrix, we prioritize personal information and thus set high standards for its protection. This short guide summarizes why personal info...
Sections
- Updates and hot topics
- Match-3 levels
- Boosters and power-ups
- Match-3 elements
- Aquarium, Beauty, and Stars
- Fish
- Competitions and leagues
- Teams
- In-game events
- Interaction with friends
- Lives
- In-app purchases
- Diamonds, coins, and vouchers
- Game progress
- Loss of in-game items
- Troubleshooting
- Fishy Bank
- Safe and fair play
- Parental Guide
- Your ideas and suggestions
- Privacy Policy
- How can I contact support?