Sometimes multiple purchases are combined into a single transaction in the receipt, and charges may also appear in your bank statement a few days later.
What to do:
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Check your purchase history in your app store (for example, App Store or Google Play) — pay close attention to the date and time of each transaction.
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Compare the information with the receipts sent to the email address linked to your account.
📌 Our games never charge more than the stated purchase price. We do not have access to your financial information — all transactions are processed directly by the app store.
If, after checking, you're sure that a charge was made by mistake, please contact the support team of the corresponding app store (e.g., the App Store) to clarify the situation.
If your issue can't be resolved through the app store or you need additional help, please contact our support team.
To reach us, tap “No” at the bottom of the article, then select “Chat with us” and send us a message.