Our games never charge you without your permission. All payments are processed exclusively through the app store.

If you have reason to believe that someone has made a purchase without your knowledge, please check your purchase history:

Purchase history in the App Store
Purchase history in Google Play
Purchase history in Amazon Appstore
Purchase history in Microsoft Store
Purchase history in Huawei App Gallery
Purchase history in Samsung Galaxy Store
Purchase history in One Store

If you're sure the purchase was made in our game but you didn’t authorize it, you can contact your app store’s support to request a refund. If the issue isn’t resolved there, please reach out to our in-game support team.

Please make sure to provide all the necessary details, including:

• The exact number of purchased items.
• A copy of your receipt or a screenshot of your purchase history in the application store. Receipts are emailed to the account you used when making the purchase. Please note that we do not accept bank statements or SMS alerts about money withdrawals.

📌 Please note that we won't be able to review your request until you provide a detailed description of the situation and include screenshots of the receipts or purchase history.