On this page, we have put together a variety of helpful articles to help you solve any problem you might encounter. Didn't find a solution? Don't worry. We've got your back! 🐠

🌊 To contact us through the game on an iOS or Android device, please do the following:
1. Open the in-game Settings menu ⚙️ and tap Help and Support ❓.
2. Choose any article from any topic.
3. At the bottom of the screen, you'll see "Was this helpful?" Tap No, then tap Contact Us to start a conversation.
4. Provide as much information about the issue as possible, tap Submit, and pick the appropriate type of problem.

🌊 To contact us through the game on a macOS device, please do the following:
1. Open the in-game Settings menu ⚙️ and click Help and Support ❓.
2. Wait for the chat icon 💬 in the lower right corner and open it.
3. Provide us with as much information about the issue as possible, click Submit, and pick the appropriate type of problem.

🌊 To contact us through the game on a Windows device, please do the following:
1. Open the in-game Settings menu ⚙️ and click Help and Support ❓.
2. Describe your issue in as much detail as possible, filling out the form, and click Submit.

🌊To contact us through the web site, please do the following:
1. Open our Web Support page.
2. Wait for the chat icon to appear in the bottom right corner of the screen and tap/click on it 💬
3. Provide as much information about the issue as possible in the message and tap/click on ➡️.
4. Provide your name and email address, and then pick the appropriate type of problem.

🐳 Please note:
Choose the most appropriate category for a quick response from our team. For example, if you haven't received a purchased item, pick "In-app purchases". Lost objects, however, fall under a different category.

You can also contact us by filling out this form. We'll do our best to help you solve the issue!