You can collect a maximum of 5 lives, and losing a match-3 level costs you one of them. Once all of your lives have been lost, you won't be able to play again until at least one of them recharges.

It takes 30 minutes for each life to be replenished. However, there are other ways to get them:

  1. Ask your teammates to send you lives. Select the Lives icon in the top left corner of the screen and then choose Ask Team in the pop-up window that appears. You can also use the Team window. Select the Team icon and then Request.
  2. Get more lives using diamonds.
  3. You can win unlimited lives when you take part in in-game events.
  4. As a gift from us after a major game update.