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When are updates released?

How do I update the game?

Why do I need to update the game?

Transferring game progress to a new device

How to start the game from the beginning?

One account on multiple devices

How can I cancel a purchase and get a refund?

My purchase didn't show up in the game

How do I edit my payment method?

What are in-game events?

Ruby Run

Lucky Hat

How do I play Austin's Odyssey?

How do I unlock new locations?

How do I move between different locations?

What are Teams?

How can I join or create a team?

How can I join a different team?

What is Profile?

What are the gameplay stats?

How to change my in-game name?

Power-ups and how to use them

What power-up combinations are available in the game?

Unlimited bonus

Crate

Sand

Bat

How do I play match-3 levels?

Can I replay levels?

My level started over after answering a phone call

The game is very slow

The game crashes or freezes

I’m having a technical issue. What should I do?

How to contact the game support?

Report Inappropriate Content and Content Rules

Report Inappropriate Content

Privacy Policy

How to unlink your gaming account from Facebook

Account/Data Deletion

Game policy and age limits

Refund for accidental purchase

I'm a parent, how can I contact you?