How to contact the game support?
How can I contact support?
How do I play Austin's Odyssey?
Expedition
Sand
Match-3 Elements
How often are new levels released?
Updates and Hot Topics
Victory Cup
In-game events
I’m having a technical issue. What should I do?
Troubleshooting
When are updates released?
How do I update the game?
Why do I need to update the game?
More
How do I unlock new locations?
How do I move between different locations?
What are in-game events?
Ruby Run
Lucky Hat
What are Teams?
How can I join or create a team?
How can I join a different team?
What is Profile?
What are the gameplay Stats?
Is it possible to change my in-game name?
Power-ups and how to use them
What power-up combinations are available in the game?
Unlimited bonus
Crate
Bat
How do I play match-3 levels?
Can I replay levels?
My level started over after answering a phone call
How can I cancel a purchase and get a refund?
My purchase didn't show up in the game
How do I edit my payment method?
Transferring game progress to a new device
How to start the game from the beginning?
One account on multiple devices
The game is very slow
The game crashes or freezes
Privacy Policy
How to unlink your gaming account from Facebook
Account/Data Deletion
Game policy and age limits
Refund for accidental purchase
I'm a parent, how can I contact you?
