Our official communities

There are official Township communities on the following social networks:- X (formerly Twitter) - Instagram - Facebook - YouTube Those commu...

Fair play policy

We put a lot of effort into ensuring that the game is fair and fun for everyone!That's why anyone violating the principles of fair play as s...

What are the principles of safe and fair play?

A safe game environment for all players is our top priority, so we do our best to make Township a fair and interesting game for everyone. Th...

Third-party software

Third-party software includes unapproved applications that manipulate game progress. Installing such applications comes with serious consequ...

Who are cheaters, and why do they get blocked?

Players are considered cheaters when they use unfair methods to gain an advantage in the game, thus violating Playrix's Terms of Use and Saf...

Selling in-game resources and cash illegally

The sale of in-game resources and cash by third parties is unauthorized by Playrix and thus illegal. By purchasing in-game cash or resources...

Selling and buying other players' accounts

Selling advanced accounts is a commercial scam, and purchasing them may be unsafe: - You could waste your money without ever getting the acc...

I think I found someone who's cheating. What should I do?

We don't tolerate cheaters in Township, which is why we thoroughly check every report you send us. How can I contact support?Please provide ...

The game thinks I'm a cheater!

There are many ways to detect players using unfair methods to bypass the gameplay rules and take an advantage in the game. All cheaters’ tow...

I saw an offensive word in a town. What should I do?

There's a special filter in Township that blocks attempts to create offensive town names. However, some players find ways to get around it.I...

The chat blocks a word I'm typing. What should I do?

If you want to write a word that isn't offensive but still gets fully or partially blocked (you see * instead of the letters), please contac...

I see * instead of a player's town name. Why?

There's a filter in Township that blocks inappropriate words and phrases.If you see * instead of a word or part of a word, it means that it ...

What does Playrix do to enforce fair play?

The Playrix team, as well as the whole Township community, cares deeply about fair play. We do our best to effectively protect our players f...

The game thinks I'm a cheater!

There are many ways to detect players using unfair methods to bypass the gameplay rules and take an advantage in the game. All cheaters’ tow...

What does Playrix do to enforce fair play?

The Playrix team, as well as the whole Township community, cares deeply about fair play. We do our best to effectively protect our players f...

Conscious Gaming

At Playrix, we constantly work to deliver a safe and enjoyable leisure time to our wonderful players. To ensure that our games only spread h...