Playrix game policies and age limits
Our games are suitable for ages three and up. You can see the recommended age rating for every Playrix game on Google Play and the App Store...
Refunds for accidental purchases
All purchases are processed by the store where you downloaded the game from, so please contact the store's customer support to request a ref...
I'm a parent, how can I contact you?
The fastest and most convenient way to contact us is to do it through the game. That way, we'll have all the technical information we need t...
Managing in-app purchases
While all our games are free to download, they do contain in-app purchases. You can play entirely for free, but making purchases can help yo...
In our games, players have the opportunity to receive in-game resources in exchange for watching video ads from our partners.All the ads are...
- UPDATES AND HOT TOPICS
- New to the game?
- Friends and player interaction
- Chat and co-ops
- Game progress
- In-app purchases
- Coins, cash, and gems
- Farming and industry
- Achievements and XP
- Special buildings
- Building and expansions
- Mine and foundry
- Safe and fair play
- Parental Guide
- Events and tournaments
- How can I contact support?
- Your ideas and suggestions
- Some tips and tricks