Parental Guide
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I'm a parent, how can I contact you?
The fastest and most convenient way to contact us is to do it through the game. That way, we'll have all the technical information we need t...
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Inappropriate ads
In our games, players have the opportunity to receive in-game resources in exchange for watching video ads from our partners.All the ads are...
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Managing in-app purchases
While all our games are free to download, they do contain in-app purchases. You can play entirely for free, but making purchases can help yo...
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Refunds for accidental purchases
All purchases are processed by the store where you downloaded the game from, so please contact the store's customer support to request a ref...
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Playrix game policies and age limits
Our games are suitable for ages three and up. You can see the recommended age rating for every Playrix game on the App Store. Bear in mind t...
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Information for Parents and Guardians
We made this article for parents of kids under 16 who play Playrix games with the express authorization of their parents or guardians, as pe...
Sections
- Updates and hot topics
- Friends and player interaction
- Regatta
- Chat and co-ops
- Game progress
- In-app purchases
- Coins, cash, and gems
- Farming and industry
- Achievements and XP
- Special buildings
- Building and expansions
- Mine and foundry
- Zoo
- Transport
- Troubleshooting
- Safe and fair play
- Parental Guide
- Events and tournaments
- Privacy Policy
- How can I contact support?
- Your ideas and suggestions
- Some tips and tricks