I've come across an issue in my game

We're very sorry if the game is not working as you expected. If you're having problems first check the Known Issues section. It's quite poss...

My game crashes or freezes

Restart your device and reenter the game.Make sure your game is updated to the latest version. You can find more information about how ...

My game is slow

Restart your device and reenter the game.Make sure your game is updated to the latest version. You can find more information about how to ch...

Can I run the Township mobile version on a computer?

You can play Township on your computer using the desktop versions available for Windows and macOS. Follow the link to download the official ...

The game no longer has sound effects

If the game is having problems playing sound, please try the following:Check the game's settings to see if music and sound effects are on.Re...

My device heats up when I play

A lot of devices (especially high performance ones) do heat up when running power-consuming apps. That's absolutely normal. However, if the ...

Why does my connection keep dropping?

Please note that this problem is common when you don't have a stable internet connection. If you encounter this issue, please try the follow...

How do I disable notifications?

If you want to turn off the game notifications on your device, please follow these steps:1. Open Settings -> Additional settings.2. Scrol...

Can I use Emulators?

An emulator is a third-party application that allows you to run a mobile version of the game on a PC. Please note that using emulators can s...

How do I take a screenshot?

Press and hold these three keys together: Shift, Command, and 3. You will see a thumbnail in the corner of your screen, click it to edit the...

There’s a graphic issue in the game

If you’re having a graphic issue in the game, try some of these steps:1. Restart your device 🔄2. Delete the game and reinstall it. Don't wo...

I can't connect my game to Facebook

Make sure you have a stable internet connection.Check to see if your username and password are correct.If you have the Facebook app installe...

System requirements

The minimum system requirements for the game are listed below. Please bear in mind that they may change in the future if program modificatio...

I’m having a technical issue. What should I do?

We're so sorry that the game is not working as you expected 😔 If you're having problems, try some of these steps:1. Check the Known Issues ...