How do I save my game progress?

Your game progress is saved automatically if your device is connected to the internet. It won't be lost even if you reinstall the game.You c...

Town disappeared

If your game was connected to a social network supported by Township (see more in the article How do I save my game progress?), you can try ...

Can I reset my game and start over?

If you want to start the game over on your current device, please contact our Customer Support through the game:iOS/Android:1. Open Settings...

Can I have the same town on several devices?

Yes, you can, but only if your game is connected to Facebook or iCloud/Apple ID (only for iOS devices). There are also some other requiremen...

Can I have several towns on a single device?

We do not recommend downloading more than one town to a device. Every town has a unique ID associated with the device on which the game was ...

I'm missing coins/T-cash

If you're missing coins or Township Cash, here's what you should do:1. Make sure you're connected to the internet and remember the number of...

Saving your game progress using your Apple ID

If you're playing on iOS or macOS, you can now save your game progress not only via Facebook, but also using your Apple ID. This feature is ...

I'm missing a building (decoration, field)

First make sure to double-check, as chances are that the missing objects are just hard to spot. Here's what you can do:1. Hide buildings in ...

Progress transfer

You can transfer your game progress from your old device to your new one by connecting the new game to the same Facebook account you used fo...