Why do I need Township Cash? How do I earn it?

Township Cash is a kind of in-game currency. You can use it to accelerate most things in the game, including processing goods at your factor...

Coins: how to earn and what to do if you run out

Coins are one of the most important resources in the game, and there are plenty of ways to earn them.How to earn coinsLog in every day to re...

I need more gems

Gems are a type of in-game currency. There are three kinds of gems: topaz, emerald, and ruby. There are several ways to get them:Send fully-...

I need more gems

Gems are a type of in-game currency. There are three kinds of gems: topaz, emerald, and ruby. There are several ways to get them:1. Send ful...

Purchase not received

If the purchase did not appear, contact our support team. In your request, please include:The exact amount of the items you purchased (e.g. ...

Purchase not received

If the purchase did not appear, contact our support team. In your request, please include:The exact amount of the items you purchased (e.g. ...

T-cash spending confirmation in the game

To help you avoid spending T-cash by mistake, the game includes a confirmation option.How to turn it onOpen the game settings by tapping the...

I can’t make purchases. What's wrong?

If you've made purchases in the game or other applications before:1. Your internet connection. It has to be stable in order to make purchase...

I can’t make purchases. What's wrong?

If you've made purchases in the game or other applications before:1. Your internet connection. It has to be stable in order to make purchase...

Refunds, unauthorized and unexpected сharges

📌 Please note: refunds and purchase cancellations are handled exclusively by the app store (App Store, Google Play, etc.). Our customer sup...

Piggy Bank in Township: How It Works and How to Use It

What is the Piggy Bank?The Piggy Bank is a special limited-time offer available only to new players. It allows you to purchase Township Cash...

Buying in-game resources through third-party websites

We strongly recommend that you don't buy any in-game resources (coins, boosters, etc.) through third-party websites. These offers are likely...

Google Play Points

Google Points is a rewards program introduced by Google Play.To sign up, please check this link.How do I earn points?You earn points when yo...

I got charged for a purchase I canceled (Google Play)

If your purchase is marked as Canceled, that means it hasn't been processed. Don't worry, you'll get your money back soon :)When it comes to...

App Store Purchases: history, payment methods, and how to manage them

How to view purchase history?You can check your purchase history in your device’s app store:Purchase history in the App StoreHow to change y...

App Store Purchases: history, payment methods, and how to manage them

How to view purchase history?You can check your purchase history in your device’s app store:Purchase history in the App StorePurchase histor...

How do I avoid accidental in-app purchases?

Township is free to play, though certain in-game elements can be purchased for real money. To avoid accidental in-app purchases, simply adju...

Parental control for in-app purchases

You may have to ask for approval of your purchases if you’re under 18 and your device is associated with Family Sharing.If you see a system ...

Parental control for in-app purchases

You may have to ask for approval of your purchases if you’re under 18 and your device is associated with Family Sharing.If you see a system ...

How do I switch my Google account to make in-app purchases?

Please follow these steps to change your Google account for in-app purchases: Add the account you need to your device (Settings -> Google...