How do I switch my Google account to make in-app purchases?

Please follow these steps to change your Google account for in-app purchases: Add the account you need to your device (Settings -> Google...

I didn't receive my purchase

Start by checking your internet connection, as it has to be stable for newly purchased items to be added to the game. If it was lost during ...

I didn't receive my purchase

Start by checking your internet connection, as it has to be stable for newly purchased items to be added to the game. If it was lost during ...

I can’t make purchases. What's wrong?

If you've made purchases in the game or other applications before:1. Your internet connection. It has to be stable in order to make purchase...

I can’t make purchases. What's wrong?

If you've made purchases in the game or other applications before:1. Your internet connection. It has to be stable in order to make purchase...

How do I avoid accidental in-app purchases?

Township is free to play, though certain in-game elements can be purchased for real money. To avoid accidental in-app purchases, simply adju...

How do I turn off in-app purchases?

All purchases in the game are processed by your app store (iTunes, Google Play, Amazon, Windows, and Facebook). If you're concerned about ac...

How do I turn off in-app purchases?

All purchases in the game are processed by your app store. If you're concerned about accidental in-app purchases, you can turn them off on y...

Google Play Points

Google Points is a rewards program introduced by Google Play.To sign up, please check this link.How do I earn points?You earn points when yo...

I got charged for a purchase I canceled (Google Play)

If your purchase is marked as Canceled, that means it hasn't been processed. Don't worry, you'll get your money back soon :)When it comes to...

Buying in-game resources through third-party websites

We strongly recommend that you don't buy any in-game resources (coins, boosters, etc.) through third-party websites. These offers are likely...

Parental control for in-app purchases

You may have to ask for approval of your purchases if you’re under 18 and your device is associated with Family Sharing.If you see a system ...

Parental control for in-app purchases

You may have to ask for approval of your purchases if you’re under 18 and your device is associated with Family Sharing.If you see a system ...

Why do I need Township Cash? How do I earn it?

Township Cash is a kind of in-game currency. You can use it to accelerate most things in the game, including processing goods at your factor...

I need more gems

Gems are a type of in-game currency. There are three kinds of gems: topaz, emerald, and ruby. There are several ways to get them:Send fully-...

I need more gems

Gems are a type of in-game currency. There are three kinds of gems: topaz, emerald, and ruby. There are several ways to get them:1. Send ful...

Coins: how to earn and what to do if you run out

Coins are one of the most important resources in the game, and there are plenty of ways to earn them.How to earn coinsLog in every day to re...

T-cash spending confirmation in the game

To help you avoid spending T-cash by mistake, the game includes a confirmation option.How to turn it onOpen the game settings by tapping the...

Refunds, unauthorized and unexpected сharges

📌 Please note: refunds and purchase cancellations are handled exclusively by the app store (App Store, Google Play, etc.). Our customer sup...

Piggy Bank in Township: How It Works and How to Use It

What is the Piggy Bank?The Piggy Bank is a special limited-time offer available only to new players. It allows you to purchase Township Cash...

App Store Purchases: history, payment methods, and how to manage them

How to view purchase history?You can check your purchase history in your device’s app store:Purchase history in the App StorePurchase histor...

App Store Purchases: history, payment methods, and how to manage them

How to view purchase history?You can check your purchase history in your device’s app store:Purchase history in the App StoreHow to change y...