To report a violation, simply click the Report/Appeal button at the bottom of this article. In the Choose action section, select Report a cheater. Then describe the issue in detail and, if possible, attach a screenshot.

Please do not use the Report a cheater button for other questions or issues — for those, please contact us through the appropriate section of the Support page.

How to appeal a decision
Sometimes mistakes happen, and you may disagree with our decision regarding your unfair play report. In that case, you can appeal it through the same Report/Appeal button below, and select the category Appeal the report outcome” Our Support Team will carefully review the case again and inform you of the outcome.
We thoroughly review each case and will sort everything out!

Important:
- All reports are carefully reviewed and verified before we take any action.
- If a violation is confirmed, the applied restrictions usually cannot be lifted.