Reaching out to our support team is the first step toward resolving any concerns about the game you may have. To ensure a smooth process, here's what to do after you've contacted us:

📬 To ensure you receive our responses promptly, kindly activate notifications for our application on your device. Here are the steps to do so:

For iOS devices:

  1. Open Settings.
  2. Find the app in the application list and select it.
  3. Go to Notifications (right side of the screen) and turn on Allow Notifications.

For Android and Amazon Kindle devices:

  1. Open Settings -> Applications.
  2. Find the app in the list of installed apps and select it.
  3. Tick Notifications.

For Mac:

  1. Open System Preferences and go to Notifications.
  2. Find the app in the application list and click on it.
  3. Select the notifications settings you want on the right part of the window.

📬 Keep an eye on your notifications about responses from our support team. We strive to address each query promptly, but response times may vary based on ticket volume, especially during the holiday period.

📬 During the conversations, if our support team might ask you for more details, your cooperation is greatly appreciated.

Thank you for helping us assist you better!