Can I play without spending any money?

Yes, of course! Roomscapes is absolutely free to play for everyone. However, if you want, you can get some in-game items using in-...

How to set up or change my payment method?

Each app store offers its own payment options, such as credit or debit cards, gift cards, and digital wallets. To view the full list of acce...

I can’t make purchases

If you are experiencing problems with making an in-app purchase, there may be several reasons.Problems with your network connectionIt has to...

My purchase didn't show up in the game

Start by checking your internet connection, as it has to be stable for newly purchased items to be added to the game. If the connection was ...

Refunds for accidental purchases

All purchases are processed by the store where you downloaded the game from, so please contact the store's customer support to request a ref...

I believe I was charged extra for an in-app purchase

If you were charged extra or notice an unfamiliar purchase, please bear in mind that several items may sometimes be combined into a single t...

I got charged for a purchase I canceled in Google Play store

If your purchase is marked as Canceled, that means it hasn't been processed. Don't worry, you'll get your money back soon.When it comes...

How do I avoid accidental in-app purchases?

To secure your account, you can always disable purchases or set up additional authentication for them in your account settings in the store ...